Stedman ("we", "us") respects your privacy. This policy explains what personal data we collect, why, and how we handle it, in line with applicable privacy laws including US state privacy laws and the GDPR where it applies.
What we collect
- Order data: name, address, email, phone number and payment details needed to process and deliver your order.
- Account data: if you create an account, your login details and order history.
- Marketing data: your email address if you subscribe to our newsletter or SMS updates.
- Usage data: cookies and analytics to understand how our store is used and to improve it.
Why we use it
- To fulfil and deliver your orders and handle refunds.
- To send order updates and, with your consent, marketing emails.
- To prevent fraud and comply with legal obligations.
- To improve our website and products.
Sharing
We share data only with service providers needed to run the store — Shopify (hosting and payments), shipping carriers, email providers and analytics/advertising tools. We never sell your personal data. Some advertising cookies may be considered "sharing" under certain US state laws; you can opt out via Your Privacy Choices.
Retention
Order data is kept for as long as required by tax and accounting law. Marketing data is kept until you unsubscribe.
Your rights
Depending on where you live, you can request access to, correction or deletion of your data, or object to processing, at any time by emailing info@trystedman.com.
Cookies
We use essential cookies to run the store and, with your consent, analytics and marketing cookies. You can change your preferences via the cookie banner at any time.
Contact
Stedman — info@trystedman.com